Review: Amagi metals

[amagimetals]

C'mon admit it, you couldn't get your order in fast enough when you found out you were getting a free buck and quarters worth of silver shavings. I'd be curious if anyone took them up on it. I guess if you were ordering from them anyway, you might as well, but hardly worth going out of your way for. For someone like me who they tried to rip off in the past, it certainly isn't going to entice me to come back.

We would never "rip off" a customer. I can once again apologize for your bad experience in the past, and assure you again that we are a stand up company that offers quality bullion at great prices. It's becoming apparent that you all had an experience that I can't make up for in the offers I've given, so I wish you the best in your silver stacking - and I thank you for being financially responsible. I hope you share the message with others. We hold that in the highest regard.

What I do ask, is you not make inaccurate statements about Amagi Metals. I have been a part of this company for 6 months and have experienced some of the best, liberty-minded business practices in my life. Our shipping times have improved ten-fold, our customer base has expanded and we regularly get notes, cards and friendly messages from our happy customers. Our intention is to empower others with the knowledge and physical gold and silver to make the world more financially responsible against the inflationary measures of the Federal Reserve. We would never dream of purposefully creating a bad experience. Just know that, and thanks for your time.

Sincerely,

Megan

[11C1P]

We would never "rip off" a customer. I can once again apologize for your bad experience in the past, and assure you again that we are a stand up company that offers quality bullion at great prices. It's becoming apparent that you all had an experience that I can't make up for in the offers I've given, so I wish you the best in your silver stacking - and I thank you for being financially responsible. I hope you share the message with others. We hold that in the highest regard.

What I do ask, is you not make inaccurate statements about Amagi Metals. I have been a part of this company for 6 months and have experienced some of the best, liberty-minded business practices in my life. Our shipping times have improved ten-fold, our customer base has expanded and we regularly get notes, cards and friendly messages from our happy customers. Our intention is to empower others with the knowledge and physical gold and silver to make the world more financially responsible against the inflationary measures of the Federal Reserve. We would never dream of purposefully creating a bad experience. Just know that, and thanks for your time.

Sincerely,

Megan

You ask that we not make inaccurate statements? That's a laugh! I ask you not to make inaccurate statements, especially about shipping times and not ripping people off.

[jafo]

I ordered from Amagi on 8-23-14.
They received my check on 8-27-14.
Today is 9/20/14, still no order.
It was just a small order for a few silver eagles.
At this point I just hope to receive what I paid for.
I would NEVER order from this place again!

I don't care what kind of half-a$$ed excuse they come up with,
this is not a professional business.

[rblong2us]

careful, you might upset Megan

[PMetalsAlex]

I've been investing in gold and silver for years. My best friend just turned me on to a brand new website called ...

spam removed

[rblong2us]

Hey jafo and PMA

you really cannot expect to turn up at a blog of any kind and complain about or promote a commercial operation without a negative reaction from regular forum users.

The idea is that you introduce yourself, convince us you are a real human with a shared interest then perhaps tell us about your good / bad experiences.

[11C1P]

It sucks having to find out the hard way about shady companies. People showing up out of the blue touting sites few if any have heard of doesn't give me a lot of confidence either. That's why the only places I am still buying online from are APMEX, and JMBullion.

[duMaurier]

Here's my experience with Amagi Metals..

I'm Canadian so I get my items shipped to a storage facility near the CAN-US border which i go to pick up every 2-3 months. Which I informed Amagi prior to ordering.

First of all they say they accept international money so i sent them a Canada Post money order. I waited 1 month and my order was still in waiting for payment status or whatever they call it. So I emailed them to see if they got my payment, which they probably got like 10 days after i mailed it but they didn't bother to contact me to let me know...they said they got the MO but said I have pay an extra $20 for it being an international money order..BS and it's freaking Canada not Europe! I never had to pay any fee with Provident Metals, APMEX or Kitco when using this MO. They said I can pay with Paypal..why didn't you allow me to just pay with PP for the order in the first place when I asked. Not only after I paid it, they asked me to wait 2-3 weeks for the MO to be cashed..I waited and no reply back after 4.5 weeks, which I had to email them to ask if it's been cashed. They replied, yes we cashed it, we will send your order next day. Feels like they had easily cashed the MO the whole time and wanted to milk me for some more money and then hope that I would forget about my order because how calm and patient I was each time I contacted them. I'm not a rude or an impatient person and I hate conflict, which is my fault as some people or company may take advantage of.

They provided me a tracking number and it was shipped and arrived at the storage quickly. I went to pick it up like 2 months later. I opened the package and 2 coins are missing..2 of which were the reason why I ordered from Amagi in the first place. It was the Andrew Jackson and Benjamin Franklin, both 1 oz. Silver rounds, which are both rare and hard to find without paying high premium. I ordered 2 of each, so I ended up with 1 of each. The rest of the rounds were there but they were just generic rounds to make my order worth the trouble. Within the 1.5 months between payment recieved and shipping did they not contact me to inform me that they were out of stock, instead they wrote on the invoice that they were out of stock and for me to contact them for replacements. Grrrr. Now I'm pissed.

I emailed them to refund me for the 2 instead of sending me different items since price of silver went down since time of order. They didn't have my order info on file, about the items being out of stock and wanted to see a copy of the invoice. They were hoping I would forget or just give up trying to get the missing rounds of my money back. They did refund me though but nothing extra for the trouble and for their screw ups,incompetent, unprofessional way of doing business. Don't bother with Amagi unless there's an item you really want and for people outside of USA, don't bother doing business with them at all! If you do, I hope you have an easier and better transaction than me. I'm sticking with SilverGoldBull and Provident Metals.

Sent from my stolen SM-T320 using Tapatalk.

[duMaurier]

I ordered from Amagi on 8-23-14.
They received my check on 8-27-14.
Today is 9/20/14, still no order.
It was just a small order for a few silver eagles.
At this point I just hope to receive what I paid for.
I would NEVER order from this place again!

I don't care what kind of half-a$$ed excuse they come up with,
this is not a professional business.

If you live in USA and just looking for Eagles not sure why you don't just deal with the more reputable companies. I like to collect as well as stack.. but the collecting part gets me into trouble and expensive lol as my OCD and addictive personality kicks in. I'm able to get most of the world coins like Australia, Pandas, Britannias, Eagles and Elephants, etc. within Canada but stuff like exclusive rounds like Zombucks, "important people" rounds like A. Jackson, Ron Paul, etc. are expensiver to get.

Sent from my stolen SM-T320 using Tapatalk.

[11C1P]

If you live in USA and just looking for Eagles not sure why you don't just deal with the more reputable companies. I like to collect as well as stack.. but the collecting part gets me into trouble and expensive lol as my OCD and addictive personality kicks in. I'm able to get most of the world coins like Australia, Pandas, Britannias, Eagles and Elephants, etc. within Canada but stuff like exclusive rounds like Zombucks, "important people" rounds like A. Jackson, Ron Paul, etc. are expensiver to get.

Sent from my stolen SM-T320 using Tapatalk.

That's one of the best ways to find out if a company is reputable or not is to place a small order for something that is commonly stocked. If they can't do that why are you going to trust them to do a larger order and/or one with harder to find items? Seems like that's what this section is for, so people can post their experiences, good, bad, and indifferent and let people decide before they buy if they want to risk trying it. I think it's obvious from this thread, amagi metals is NOT a reputable company to do business with, but some people like to double check, and doing so with a smaller test order is always smart IMO.

[DoChenRollingBearing]

...

I ordered platinum (Pt is hard to find from LCS's) from Amagi recently, my order was placed December 8, and the order arrived today. OK, there were the Holidays, but there was still a longer than expected delay. Amagi did send me tracking info once they shipped.

I paid with Bitcoin, one of the reasons I chose them. Amagi has announced that they will accept ONLY Bitcoin (perhaps other "cryptos" as well) by the end of 2015.

But, I got what I ordered OK. They even tossed in a small amount of silver for the delay.

Still, they should ship more quickly once their payment has been received.

I have noticed in the many reviews I read that shipment is SLOW for whatever reasons, maybe there are chain-of-custody issues in physical handling of precious metals (to prevent stealing in-house, etc.).

Provident was faster, but Amagi did ship.

* * *

Pro tip: If there seems to be any delay, call them! Nag them to keep your order moving!

[11C1P]

...


I paid with Bitcoin, one of the reasons I chose them. Amagi has announced that they will accept ONLY Bitcoin (perhaps other "cryptos" as well) by the end of 2015.

Even if they were still a reputable company, the fact that the ONLY way you will be able to pay is with bitcoin would keep me from using them. I don't like govt. fiat currency that at least gives me a piece of paper if power and/or internet go down. The other is cyber fiat currency that if the interwebz goes down or is hacked I could lose it all as well.

[rblong2us]

That's one of the best ways to find out if a company is reputable or not is to place a small order for something that is commonly stocked...

I got locked out of my bank account recently for doing this.

I had to pay £1200ish for a secondhand part for my hitachi excavator. The bank only give me 10 spaces to write the name of the recipient and as this was not possible I simply wrote the individuals name rather than his long winded company name. So in order to check the route was viable I transferred a small amount first. This was confirmed as received so I attempted to transfer the balance and got locked down.

Apparently scammers will do a small transfer to see it it works then will try for a larger amount.
However it took from a friday evening to mid morning the following monday to resolve things.

Ok so my hitachi is addicted to lubricants, just send me more metal to grind into small parts will you

[11C1P]

I got locked out of my bank account recently for doing this.

I had to pay £1200ish for a secondhand part for my hitachi excavator. The bank only give me 10 spaces to write the name of the recipient and as this was not possible I simply wrote the individuals name rather than his long winded company name. So in order to check the route was viable I transferred a small amount first. This was confirmed as received so I attempted to transfer the balance and got locked down.

Apparently scammers will do a small transfer to see it it works then will try for a larger amount.
However it took from a friday evening to mid morning the following monday to resolve things.

Ok so my hitachi is addicted to lubricants, just send me more metal to grind into small parts will you

That's not what I was describing. I am saying place a small order, say under $1,000 (pay in 1 full payment) to see how the company handles that order. If they struggle to ship that, it will only be worse if you try to order say, 5, 10k + in an order. Even what you are describing is more of a problem with your bank than the company you ordered from. I know every time we have ever gotten a new card, even if it's with the same bank they always have like a $500, $1,000 limit on it, and we go to use it and it's declined and we're like "WTF" but now we're so used to it we usually call the bank right after we activate the card. Now we've had the problem that even when we've had the same card for a while they would all of a sudden lower it back down and we call them and ask them "WTF" and they say some crap like well it's been over 6 weeks since you placed an order over $5,000 so we lowered it to $1,000. That makes no sense it all. I know they are doing it to avoid the thieves. but really 6 weeks and we haven't spent over 5k so they lower it to 1K? The banks just get silly, I think somehow they get paid every time they do something stupid, and they are clearly rolling in the dough.

[Jay]

...

I ordered platinum (Pt is hard to find from LCS's) from Amagi recently, my order was placed December 8, and the order arrived today. OK, there were the Holidays, but there was still a longer than expected delay. Amagi did send me tracking info once they shipped.

I paid with Bitcoin, one of the reasons I chose them. Amagi has announced that they will accept ONLY Bitcoin (perhaps other "cryptos" as well) by the end of 2015.

But, I got what I ordered OK. They even tossed in a small amount of silver for the delay.

Still, they should ship more quickly once their payment has been received.

I have noticed in the many reviews I read that shipment is SLOW for whatever reasons, maybe there are chain-of-custody issues in physical handling of precious metals (to prevent stealing in-house, etc.).

Provident was faster, but Amagi did ship.

* * *

Pro tip: If there seems to be any delay, call them! Nag them to keep your order moving!

Why should it be incumbent on the customer to get their order moving?