ChatGPT is powered by a hidden army of contractors making $15 per hour

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Why it matters: OpenAI is a relatively small company with less than 400 full-time employees, but its ambitions are to advance cutting-edge artificial intelligence research and build AI tools that rival those of tech giants like Google, Facebook, and others. To that end, the startup that created the tech underpinning ChatGPT uses over a thousand contract workers that are paid $15 per hour with no benefits to improve the accuracy and thus usefulness of the popular chatbot.

By now even the most casual followers of tech news have heard of ChatGPT. It's the result of a collaboration between Microsoft and OpenAI and fuel for a lot of enthusiasm as well as concerns about the potential negative impact it may have on millions of full-time jobs. You can also think of it as one of the fastest-growing app to date, with well over 100 million monthly users that are poking and prodding it to see what it can generate from various text prompts.

As you'd expect, training the large language model behind ChatGPT as well as running the popular service is no easy task. The two companies use tens of thousands of Nvidia A100 and H100 GPUs that cost between $10,000 and $40,000 per unit, as well as advanced power delivery, networking, and cooling equipment. OpenAI also employs hundreds of researchers and engineers that use what is essentially a supercomputer in developing increasingly sophisticated AI models such as GPT-4.


 
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