I may do that here, I've got a predatory monopoply phone co. My internet (fastest they offer as DSL, 400kbyte down, 125 up) is billed at $14 a month. Limited everything else brings the cost to $80+ a month before I call long distance, or worse, the next town over (far closer). When I complained about 25c/minute to call 40 miles, they insisted they were't ripping me off - just charging the max inter-lata fee allowed by law. It's cheaper to call India or Alaska for crying out loud.
I may go whine, but in a good-old-boy town, what's likely to happen if I insist on internet only for say $20 - they'll call their relatives over at the courthouse and remind them I'm not paying as much PP taxes as I might, or something like that.
These things must be done delicately. (Yes, that's the OZ reference)
To add:
Back in the day (way back, the early 70's) I cancelled some credit cards, enough of that crap. Well, I get a bill for like $1.20 from one. So I send them $1.20. They add a dime and say I owe them a dime, plus fees - about 35c. So I write them a check for 35c. Then...it kept on and on and on - this was right when they wanted membership fees on top of their already-ridiculous fees. I finally sent them another dollar. They refused the check, then added interest and fees to the 35c, and on and on and on. I told them to go screw, wipe my credit if they want - I didn't want credit, that was the entire point.
They did, I now have a "no credit rating at all". They never did get that last 35c though. Did you guys know that no credit rating is worse than a bad one if you do need credit? Found that one out too. I had to put up 50,000 worth of land as collateral to borrow 10k @ 6%. I prepaid. They didn't like that, so nothing still on the rating.
They offered to help me. Say I borrowed 10k, using my savings account there as collateral, and just paid the 6-7% for 3 years (minimum). Then I'd have a credit rating. I asked if I couldn't just give them the $6-700 (or even 3x that) right now and have the rating. No go. It's a racket. I refuse to participate in it anymore.