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Old 07-03-2012, 11:38 AM   #41
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This guy is all over the place dropping shit bombs on Provident. He clearly has an agenda.
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Old 07-03-2012, 01:28 PM   #42
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hey

i hope 'PMDVictim', Dave, is ok ?

That awesome house he built at Guffry, Park County, is around 20 klicks from Pikes Peak ....
and not so far from the Airforce base if im reading the map correctly

http://www.landwatch.com/Park-County.../pid/204244450

Wonder how close he is to the wildfires ....................
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Old 07-06-2012, 11:12 AM   #43
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Originally Posted by provident metals scam View Post:
check out joshua merrick's mugshot in video
http://goo.gl/5H49M

Provident Metals Scam
Joshua Merrick MUGSHOT
31 M 01-07-2012 Stearns County, MN
http://goo.gl/6gWkU
http://goo.gl/5H49M

Mugshots Online JOSHUA MERRICK Saint Cloud Minnesota
Jan 7, 2012 – Charges. CRIM AGNST ADMN JUST-MS-OBST LEGAL PROCESS / OBSTRUCT LEGAL PROCESS-MS............

Is there any chance that this is another PM dealer? This person is is in full attack mode. This same posts is popping up all over the internet. From forums to online review sites.

Of my near 20 orders with Provident, I've never had any issues. And what does Joshua Merrick have to do with Provident Metals? I really wonder what the reasoning behind this attack is.
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Old 07-06-2012, 12:20 PM   #44
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hey NR16 welcome ( i hope )

Tell us youre not someone from Provident, trying to do damage limitation.

Or if you are, tell us what you think the attacks are about .......
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Old 07-07-2012, 10:05 AM   #45
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I'm with NR16 on this one. I have seen this troll pepper other sites with some pretty inflamatory stuff. In fact, a lot of it is downright libelous. Until he offers up some hard proof, Provident metals has as good a reputation as any other big dealer out there.
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Old 09-06-2012, 10:32 PM   #46
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Actually from what I seen-they could be more on the ball
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Old 09-08-2012, 12:48 AM   #47
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Okay so here we go. My name is Jake and I am posting here because i am too having a problem with provident as well as i have sent them two postal money orders totaling a large amount placed order on 8/30/12 they have told me my check has bounced the day after they actually received the tracked USPS money orders i sent directly from the post office. This is on Friday Sept 7 at 4pm i receive an email from Jeremy which leaves me very uneasy because i had called an hour earlier and the receptionist had stated my payment was not received and they are still going thru today's mail. I am going to call first thing Monday hopefully this is all a big mistake. I will update everyone, but if everyone can input me or help me with this manner please PM email me at (redacted) as this order was a gift for my nephew and is a lot of money for me to have to worry about. Now there closed till Monday and have to have this on my mind all weekend Thanks ProvidentMetals.com for making me a great weekend!!!!

PS.

Hopefully I won't have to contact the authorities on these bastards.......again hopefully they make good but they deserve the term assholes @ Provident Metals aka Provident Precious Metals on Facebook. If anyone has any input please feel free to email me. I will update everyone as soon as I hear from them.

Thanks and nice to meet everyone here!

Jake

Last edited by PMBug; 09-08-2012 at 12:37 PM. Reason: remove email address per forum policy
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Old 09-08-2012, 04:54 AM   #48
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hmmm

Jake

you arrive with a blast against Provident Metals.
You are not the first, yet when investigated or challenged all previous Provident bashers have had their issues resolved or have melted away.

Have you read the full thread here ? -
http://www.pmbug.com/forum/f8/provident-metals-184/

(pmbg note - I moved the previous post and this one to this thread)

I have to say, you seem genuine but that could be because i like to think everyone seems genuine ......... and truly hope the explanation is a simple one and your concerns are unfounded.
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Last edited by PMBug; 09-08-2012 at 12:35 PM. Reason: add note
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Old 09-09-2012, 08:00 PM   #49
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Hey Bug, How do I remove my old post? I posted a bad comment that I retracted and do not want it on the blog. Please advise. Thanks
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Old 09-09-2012, 08:03 PM   #50
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Hey, My old post as I have admitted was MY MISTAKE. Not that of PM. I'm sure they will resolve your problem if you give them time and cooperation. They really are a great company.
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Old 09-10-2012, 06:39 AM   #51
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Originally Posted by PMD Victim View Post:
Hey Bug, How do I remove my old post? I posted a bad comment that I retracted and do not want it on the blog. Please advise. Thanks
I appreciate the desire to retract a negative comment about your experience, but honestly, the post and subsequent follow up from Provident is pretty instructive and valuable for folks to see how Provident conducts business. I did add some notes to your original post to let folks know the situation had been resolved amicably.
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Old 09-10-2012, 11:04 AM   #52
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quite possibly the firm is understaffed.
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Old 09-24-2012, 12:08 AM   #53
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regarding provident metals

I did receive my order after having to e-mail Jeremy I finally got the matter resolved.....I think they maybe understaffed but my situation had me in a haze all weekend!!! But a happy ENDING!!!! GOT MY BEAUTIFUL 1 oz Lunar Pamp Suisse Brick
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Old 09-24-2012, 01:11 AM   #54
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This entire thread sits somewhere on the scale between bizarre and weird.
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Old 09-27-2012, 03:05 PM   #55
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I totally agree that there is a small contingent of folks who shoot from the mouth (i.e. posting before giving proper time to resolve with company) before they unload negatively. I have had multiple orders with Provident all very successfully completed with no hitches. Their prices are fair and very reasonable. Delivery time is not what I would call fast but I am still satisfied and plan to order from them again soon. Perhaps after repeated orders speed will improve as they deem me a regular and I have earned some of their trust.
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Old 04-23-2013, 08:46 PM   #56
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Draw your own conclusion from my experience.

I've placed two orders with Provident. The first took more than a month to arrive. It's now 3 1/2 weeks since they received payment for the second order, and it hasn't been shipped yet. In both cases, they blamed their slow shipping on delays in receiving product from their suppliers, even though the items ordered were advertised as being in stock when I ordered them, and showed on their website as being in stock when I called to ask why the orders hadn't been shipped.
I won't be doing any more business with Provident.
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Old 05-25-2013, 01:42 PM   #57
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Poor Experience

I asked for a refund since they did not deliver for over a month and sent no notifications about delays which they are obligated as online merchants to do. In response they said they would need to charge me a fee and a full refund cannot be done.

Here are your rights:
http://business.ftc.gov/documents/bu...rchandise-rule

After a long wrangling discussion, all of a sudden they could ship my order. The thoughts go through my head wondering why did they not do it sooner or on that day as I called at the end of the business day. I did not want to deal with a suspect PM merchant so I decided to continue to ask for a refund which they refused.

I have reported the business to the BBB and FTC as they are clearly in violation to consumers rights to a timely shipping or notification.

A retailer that cannot properly manage their inventory should not be in retail.
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Old 05-25-2013, 07:10 PM   #58
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I have created an account here because of this thread. I have read some things on the web about provident but all of it just sounds phony. The biggest complaint is about wait times ok so I knew that going in but no one else price was as good and shipped smaller amounts of silver. I may eat crow on this but it appears to me that other PM dealers are out destroy providents reputation. These people posting all the complaints like the one above they are copying and pasting the same stuff all over the web. I hope I dont eat crow but I think these provident bashers are just competition. Think about it if your just getting into buying pm your going to look at web reviews especially if your going to drop some serious dough on some stuff. Anyway i will post back my progress when my pm arrives
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Old 05-26-2013, 05:10 PM   #59
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I placed my 1st order with Provident on May 2nd, mailed cert. check on the 3rd. It is sitting on the truck on the other side of town right now and should be delivered on Tuesday, May 28th. per FedEx tracking. That's only 16 business days.
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Old 05-30-2013, 10:29 AM   #60
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My order has shipped yesterday and should arrive tomorrow I think it took a total of 7 business days when they had said up to 15. So not to bad. What a joke that all of these people are trashing provident all over the web
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