Scum always messing things up...
Yah, lets put moar crap online.
I just had to change my Medicare Advantage plan. Okay...that usually involves a sheaf of documents, about eight signatures, sometimes a witness, and then mail it in and it's approved.
NOT. NOW.
Nope, the ONLY way I could get into this new (and inferior to what I had) plan was, first, listen to a presentation by an AUTHORIZED Medicare Advantage sales agent (wife of my insurance agent; they've told me how tough it is to get authorized, all the stupid compliance they have to comply with) and then, SIGN ELECTRONICALLY.
No other way permitted.
Unfortunately, my email account wasn't good enough for their server. They sent the page for "signature" over, but wouldn't accept the completion. Because of "security protocols."
Already I'd left the agent's office and gone home, because I couldn't get into my email in the office. I don't do email on my phone, and I didn't remember which password I'd used with the account (you only get one strike and if you miss two, you're banned forever from that email server...) So I had to go back.
Then her computer didn't pass my email server's security protocol - UNFAMILIAR DEVICE AND DOMAIN. So, Plan B, was, send the doc to my phone.
I get it. But I can't get the link-jump to work. Because, smartphones are anything but.
After 45 minutes of trying, it suddenly does work. Fin-pfukkin-lee, it was done. Two trips downtown, two hours wasted, high blood pressure.
Wasn't that easier than mailing in a packet of signed forms?
Enshittification, for real.