Liberty Coin and Precious Metals, Del Mar CA
Here is my experience with them-
Last December I placed a phone order with them and while it took a couple of weeks to get my order, everything seemed ok and I liked the prices that they had.
The next order I placed was the Friday before presidents day. I called and ordered 60 generic rounds and said I would mail the check on Tuesday, since Monday the bank and post office would be closed. The guy on the phone said that they couldn't do that, that I had to send a check right away. I said OK, I'll call back next week. He then said that he would do it, but would wait to send me an email receipt till the next week. I said fine.
The next week comes and goes, and no email receipt from Liberty. I thought that he never placed the order, so I called in on Friday (The Friday after President's day) and ordered 50 ASE's. They never mentioned the other order, I sent them a check.
Monday next comes around, and in the evening I get a call from a guy named Api with an accent that says they haven't received my check from the 60 rounds that had been ordered. I said I never got a receipt in my email, and literally as I was talking to him I see the receipt pop up in my inbox. It says that they were ordered the previous week and the due date was past due.
I told him this was the first I had seen of the receipt, as he had just sent it to me. I said that I ordered 50 ASE's instead. Then he accuses me of trying to "play some game" with doing the 2 orders, I guess because the price had dropped by then. I said since I had sent them a check for the eagles, he would have to wait till after the 1st of March. He seemed pretty upset but that was that.
Now it's March, I see that they cashed my check for the eagles on Feb. 22 and get an email saying that they will be shipped March 8th. Yup, they cash your check and wait 2 weeks to ship. I decided to wait till my eagles arrive before giving them the $ for the 60 rounds.
I get a call today from the same guy, Api. He says they still haven't got my check for the rounds. I explain to him that I'll send it when the eagles I ordered arrive. He then tells me that they will not ship the eagles till they get the check for the rounds. I mailed the check today, as I don't like my cash or silver to be held hostage.
Needless to say, I will no longer do any business with Liberty, and I'm looking to spend up to 1K per month on silver.
Just my experience with them.